IT Assistant in Human Capital Division / European Border and Coast Guard Academy / Education Design Sector

• to provide basic support in Windows systems administration and support the users on IT-related incidents/ problems/ well-known errors (helpdesk support);
• to manage the local telephone exchange including user support, troubleshooting, telephone installation;
• to support users and their work stations, telephones, personal digital assistants (PDAs) and other IT equipment;
• to install, connect and move PC equipment;
• to manage user accounts.
• to compare actual IT stock with assets distribution records and database figures to obtain current inventory;
• to compare actual IT assets distributed to end users with assets distribution records and database figures to obtain current inventory;
• to prepare and follow-up reports such as inventory balance and shortages;
• to prepare list of obsolete IT assets and proceed with write-off reports.

• At least 2-year experience in a similar position, including dealing with editing and layout of documents and working in SharePoint;
• Good knowledge of MS Office and SharePoint;
• Fluent English min.B2 - work completely in English;
• Education: successfully completed secondary education related to the business needs, IT area preferred.

• Hgh level of responsibility and ability to work independently;
• High level of service orientation;
• Ability to work under pressure and experience in organizing work and prioritizing accordingly;
• Ability to communicate efficiently at all levels internally and externally and in appropriate manner;
• Strong sense of accuracy and attention to detail;
• High level of discretion and ability to handle confidential matters;
• Proven organizational skills;
• Ability to adapt to a dynamic working environment;
• Ability to learn new skills and software;
• Ability to work in a team.

• Contract of employment through the Employment Agency;
• Daily remuneration: 90,74€ net;
• Medical care, sports card;
• Opportunity for development and promotion;
• Convenient location of the office - the centre of Warsaw;
• Work with professionals.

Application deadline: until 20.10.2025

Please be advised that only resumes in English will be considered.